Frequently Asked Questions

Everything you need to know about our premium beauty services and products.

Are your beauty products authentic?

Yes, we guarantee that all products sold on British Cosmetics are 100% authentic and sourced directly from authorized brand distributors.

What is your return policy for skincare items?

We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on products that have been opened.

How long does domestic shipping take?

Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and popular 'buy now, pay later' options like Klarna and Afterpay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the checkout screen.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.