Returns & Exchanges

At British Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, items can be returned in their original, unopened condition within 30 days of delivery.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Carefully pack the unused products in their original packaging, ensuring all hygiene seals are intact, and include your printed return authorization form inside.

3

Ship to our Warehouse

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Quality Check and Refund

Once our beauty experts inspect the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing